Who we are
This policy explains how Vanica Events (“Vanica”, “we”, “us”) handles personal information through vanicaevents.com, our private administrator dashboard and enquiries you send to us. Vanica plans children’s celebrations in Lebanon and the Gulf.
For questions about your information, contact hello@vanicaevents.com or +961 3 068 914.
Information we collect
- Contact details: your name and phone number when you submit an enquiry, and information you choose to share by email or WhatsApp.
- Celebration details: your selected occasion, theme, mood, optional guest age range, interests, priorities and event month when you complete the longer enquiry form.
- Enquiry records: a submission identifier, the time of your enquiry and agreement to follow-up, its progress status, and email notification delivery records.
- Website activity: hosting and tracking services may process your IP address, browser and device information, pages visited, referral information, identifiers and interactions, as described below.
- Administrator information: approved administrators’ email addresses, password hashes, sign-in sessions and security records. Visitors do not need an account to send an enquiry.
Please share only what is needed to discuss your celebration. Do not include payment card details, identity documents, health information or other sensitive information in the enquiry forms.
How we use your information
We use enquiry details to respond, understand your preferences, discuss availability and planning, and manage follow-up. Submitting an enquiry does not confirm a booking.
We also use information to operate and protect the website, prevent duplicate or abusive submissions, maintain the private dashboard, and understand advertising performance through Meta Pixel and Snap Pixel.
The form’s contact agreement covers follow-up about your celebration. It is not a separate choice about advertising cookies. You can ask us to stop enquiry follow-up at any time.
Children and photographs
Our services celebrate children, but the enquiry forms are intended for parents, guardians and other adult organisers. Use your own contact details. An age range or general interest is enough; please avoid entering a child’s full name, exact date of birth or sensitive details.
The website displays event photographs and client features. If you or a child in your care appears in an image and you have a privacy concern or want to request its removal, contact us with a link or description of the image. If a child has submitted personal information directly, please contact us so we can review it.
Storage and security
Enquiries are stored in our private database and may also appear in notification emails and administrator exports. Enquiry records are not automatically deleted when they are marked “closed”; they remain stored until removed. Contact us to request deletion or ask about a particular record.
Removing a photograph from public display does not necessarily delete the stored original. Email, export and backup copies may have different retention periods. Applicable record-keeping requirements may affect whether information can be deleted.
We use HTTPS, restricted administrator access and password-protected sessions to help protect information. These safeguards reduce risk, but no website or storage system can guarantee absolute security.
Your choices
You can choose not to submit an enquiry, leave optional fields blank, ask us to stop contacting you, or request access to, correction of or deletion of information you have shared.
Depending on the law that applies to you, you may also have rights to restrict or object to processing, receive a portable copy, withdraw consent where processing relies on it, or complain to a relevant data protection authority. Withdrawing consent does not undo processing that has already taken place.
Send requests using the contact details below. Include enough information to help us find your record. We may ask for reasonable verification before disclosing or changing personal information.
Let’s talk about your privacy.
For a question, correction or removal request, contact Vanica Events.
Changes to this policy
We may update this page as our website or practices change. The date at the top identifies the latest revision.